Refund Conditions

Applying for a Refund of School Fees

The student may apply for a refund in the following situations:

  • Student fails to obtain an appropriate study visa,fees will be refunded in full, less an administration fee.
  • Student enrols but does not attend arising from medical or travel conditions relating to COVID-19, a full refund will be provided.
  • Student voluntarily withdraws three weeks or less before the start date of their enrolment, a refund of fees will be provided less a minimum of 10 weeks tuition and any relevant non-refundable fees.
  • Student attends school and then withdraws voluntarily, a refund of fees will be provided less a minimum of 10 weeks tuition and any relevant non-refundable fees. Reasonable written notice of withdrawal is required.
  • Student is enrolled for one term or less, no refund is given.
  • The signatory to the Code (Newlands College) ceasing to provide a course of educational instruction as contracted with the student, whether it stops of its own accord or as required by an education quality assurance agency. A refund will be provided for unused tuition fees and other fees paid.
  • Student changes to a domestic student, refund of fees will be provided less a minimum of 10 weeks tuition and any relevant non-refundable fees. Reasonable written notice of withdrawal is required.
  • Student requests to transfer to another signatory, refund of fees will be provided less a minimum of 10 weeks tuition and any relevant non-refundable fees. Reasonable written notice of withdrawal is required.
  • No refund will be given if the student is asked to leave the school for a breach of the Contract of Enrolment, the school will consider a request.

Homestay Fees

  • If the college has guaranteed your accommodation, payments to your homestay family will be paid through the school accounts.
  • If you move out of your homestay before the end of your contract, the portion of your homestay fees not already used, will be returned to you. You must give three weeks' notice.
  • To have your homestay fees returned, you must complete a “Request for Homestay Refund” form two weeks before departure. These are available from the Homestay Counsellors.
  • Approved refunds will have any money owing to the homestay family deducted.

Please Note: 
Homestay fees are paid throughout the term holidays. If the student goes away on holiday for 5 days or more, a 50% refund can be negotiated between the student and the homestay. Refer to the Homestay Carer Handbook for details.


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