If you have a complaint about Newlands College breaching the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, you can contact the New Zealand Qualifications Authority (NZQA) by phone on 0800 697 296. Alternatively, support is available through Study Complaints, who can assist you with any issues.
Full details of immigration and visa requirements, and advice on rights to employment in New Zealand while studying are available through Immigration New Zealand.
The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but International Students may still be liable for all other medical and related costs. Further information can be viewed on the ACC website.
ewlands College requires all International Students (including group students) to have appropriate and current medical and travel insurance while in New Zealand, compliant with the Code. Proof of insurance must be presented at the time of enrolment, and insurance documents must be in English. We offer insurance with ‘Uni-Care’, who provide extensive travel and medical cover. Documentation is available from the International Office, or see www.uni-care.org. Please note that accompanying or visiting parents also need to have insurance compliant with the Code while in New Zealand.